Refund Policy

Last updated: Jun 19, 2026

This page explains the refund policy for KeraGenis. Please note that we are an affiliate website. The official seller handles all orders, payments, and refunds.

60-Day Money-Back Guarantee

KeraGenis comes with a 60-day money-back guarantee. You have two full months to try the product. If you are not happy for any reason, you can request a full refund within that window.

How To Request A Refund

To start a refund, contact the seller's support team within 60 days of your purchase. You can find their contact details on your order receipt or confirmation email. Keep that email handy for a smooth process.

• Reach out within 60 days of your order date.
• Provide your order number and the email you used.
• Follow the seller's return steps if asked.

Empty Bottles Are Fine

You can still get a refund even if the bottle is empty. The makers want you to feel safe trying the product. That is the point of the 60-day guarantee.

Refund Processing

Once approved, your refund goes back to your original payment method. Processing times depend on your bank or card company. Most refunds appear within a few business days.

Our Role As An Affiliate

We do not process payments or issue refunds. We only share product information. All refund requests must go through the official seller. Please contact them directly for the fastest help.

Questions

If you need help finding the seller's contact info, use our contact page. We will point you in the right direction.

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